Support Hub

Frequently asked questions, video tutorials, app support and product guides & specifications

Smart! Video Tutorials

From installation tutorials to tips and tricks on how to get full use out of our Smart! eco-system including setting scenes, setting schedules and timers, security features such as parental controls and more.

2.4Ghz or 5Ghz?

Are you experiencing difficulties connecting your Smart! devices to your network? What does 2.4Ghz and 5Ghz mean? Read our quick guide to get you and your Smart! devices connected

Smart! FAQ

View & download our latest Smart! Catalogue, along with our Smart! FAQ, BG Home app user guides, instruction manuals and datasheets for all Smart! devices,

Smart! Guides

View & download our latest Smart! Catalogue, along with our Smart! FAQ, BG Home app user guides, instruction manuals and datasheets for all Smart! devices,

Get More Support

We have you covered whether you're calling our agents, emailing our dedicated Technical Support team, or submitting a Support Ticket - get the answers to your questions and solutions to your issues

Take control of your connected devices
from anywhere

with the BG Home App

Available on iOS & Android

Issues connecting your Smart! devices? Get help here!

Support Hub

Take control of your connected devices
from anywhere

with the BG Home App

Compatible with

Issues connecting your Smart! devices? Get help here!

Support Hub

Take control of your connected devices from anywhere

with the BG Home App

Compatible with

Take control of your connected devices
from anywhere